Your alarm system is only as good as the central station that receives the signal. We partner with UL-listed, FM-approved central stations that operate redundant NOCs — so your alarm signal is received and dispatched even if one facility goes down.
Every monitoring account ships with dual-path LTE + IP signaling, so a cut phone line, power outage, or internet failure can't silence the alarm. Signals route from your panel to the station in under 2 seconds, and verified alarms get priority NYPD/FDNY dispatch.
For commercial fire alarms, we issue the UL Certificate and the FDNY Central Station Certificate — both required for your annual FDNY compliance. For intrusion, we manage test and runaway signals, open/close reports, and mobile app notifications.
UL (Underwriters Laboratories) certifies alarm monitoring stations for reliability, redundancy, and response time. UL listing is required for most NYC commercial fire alarm installations and is the gold standard for intrusion monitoring. We only use UL-listed central stations.
Signal arrives at the central station in <2 seconds. The station calls your premises, then your call list, then dispatches NYPD/FDNY if no valid code is received. Video-verified alarms skip the call tree and dispatch immediately. You also get a push notification on your phone.
Yes — NYC commercial fire alarms require dual-path (LTE cellular + IP), and we recommend it for all intrusion systems. Single-path (landline or IP-only) leaves you vulnerable to cut phone lines, outages, and cyberattacks on your network.
Free on-site assessment for alarm monitoring across all five boroughs.
